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Wilshire Law Firm » Class Actions » Uber Is Misleading Customers Again


Uber has been deliberately misleading customers and drivers, for years, and Wilshire Law Firm is seeking justice for all those who have been affected. The two new, separate, class actions currently under investigation are: *See below for more details. If you believe you’ve been the victim of either action, or both, fill out the case evaluation forms using the buttons below.

Misleading Scheduled Ride Pricing

Uber’s new Scheduled Ride feature, which the company admits is constantly changing, says your ride will cost X-amount, when you schedule the ride. But then they charge you a different amount at the actual time of the ride. Here’s what happens: You schedule a ride with Uber for a specific time, and Uber gives you an upfront price. This price influences your decision to say yes to scheduling the ride. Later, when you get charged, the actual price is higher than the price you were quoted.


If so, you may be entitled to compensation. See if you qualify for compensation by filling out the case evaluation form:
Uber Overcharged Ride

$5 Cancellation Fee Fraud

Uber’s infamous $5 Cancellation Fee lets drivers cancel your ride and charge you a fee, if you take more than five (5) minutes to get to their car. The five-minute timer begins when they “arrive” at your pickup point. The result: Uber drivers and Uber Inc., both, collect on the $5 fee, without having to perform any service. However, many times, riders get charged this fee, even though they were at the right place, at the right time. They end up getting charged a fee and they never get a refund!


If so, you may be entitled to compensation. See if you qualify for compensation by filling out the case evaluation form:
Uber $5 Cancellation Fee


Is Wilshire Law Firm filing a class action lawsuit against Uber?

We are in the process of investigating the details of two separate class actions against Uber. Please read the descriptions of each investigation. If you believe you are the victim of either of these wrongdoings, or both, please fill out the forms on this page. We are currently taking claims for potential class reps and class members. These class actions are applicable for RIDERS. If you are a DRIVER for Uber, please go to JusticeForDrivers.com.

What is a class rep?

A class rep, or class representative, is the lead plaintiff of a named party in a class action lawsuit. The class rep is officially appointed by the court; they must represent the interests of all class members, and is usually the first plaintiff to obtain representation for the class action. They must work with their attorney to file the lawsuit, consult on the case, and agree to a case resolution. Class reps speak for all class members. There are many benefits to being a class rep.

How do I find out if there was illegal activity on my Uber or Lyft account?

Login to your Uber or Lyft app and look at your ride history. Always make sure to take screen shots if you think something is incorrect with regards to your account being charged.

How do I file my claim?

You can file your claim online by completing the registration form on this page, or you can click here to download a hard copy [Link to form] of the registration form. After printing and completing the registration form, please send it to us via email: FILE@wilshirelawfirm.com or mail it to: Wilshire Law Firm 3055 Wilshire Blvd. 12th Floor Los Angeles, CA 90010.

How long will this case take?

Class action lawsuits can be complex cases. It is difficult to predict an accurate timeframe for resolution. Our firm is working hard to help as many customers as we can get the justice they deserve. We will keep you informed through our website updates regarding every major development in the class action process.

How much money will I get?

When it comes to projected, financial recovery in/for a class action lawsuit, it is hard to predict a specific figure in connection with the outcome. Each plaintiff’s financial compensation amount depends on a number of factors, such as: how many class members are involved, the scope of the breach you suffered, and your specific circumstances.