Medical Express Ambulance Service Data Breach

Medical Express Ambulance Service Data Breach

Medical Express Ambulance Service, (MedEx), a healthcare transportation provider based in Skokie, Illinois, has reported a major data breach impacting approximately 118,418 individuals.

What Happened?

On March 18, 2024, MedEx experienced a network disruption that impacted the functionality and access of certain systems. Upon discovery of this incident, MedEx immediately disconnected all access to the network and promptly engaged a specialized third-party cybersecurity firm and IT personnel to assist with securing the environment, as well as to conduct a comprehensive forensic investigation to determine its nature and scope.

The forensic investigation determined that personal information may have been acquired by a threat actor. Based on these findings, MedEx decided to proceed with an analysis of the compromised data for any potential sensitive personal information (“PII”) or protected health information (“PHI”). MedEx engaged a third-party vendor to review the data that was compromised.

The data mining process took some time given the complexities of the types and the volume of the data analyzed, requiring multiple phases of automated and manual review. Data mining was completed on January 30, 2025.

On March 3, 2025, MedEx engaged a third-party notice vendor to assist with the mailings, call center, and provide identity theft protection services. Thereafter, MedEx worked to verify the patient information and addresses for mailing. On March 19, 2025, MedEx finalized the list of individuals to notify.

Details of the MedEx Data Breach:

• Full name
• Date of Birth
• Demographic information
• Social Security number
• Driver’s license number
• Medical information
• Financial information
• Health insurance information
• Username and password
• Passport

Conclusion:

If you’ve been affected by the Medical Express Ambulance Service data breach, reach out to us for a free and confidential consultation. Our expert data breach lawyers are skilled at securing affected parties the justice and compensation they deserve. Call us 24/7 at 800-810-9182 – we take no fees unless you win.