$36.0M
Recovery for a pedestrian who suffered a traumatic brain injury after being struck by a vehicle.
Personal Injury
Hurt on a bus, train or light rail in California? Transit agencies owe passengers the highest duty of care, and claims against them are due in six months. Wilshire Law Firm, an award-winning, nationally recognized team, can help. Want a free case review, 24/7? There are no fees unless you get paid.

Explore essential resources on your rights, your options, and what to expect — everything you need to navigate the legal process, all in one place.
Sources: Gov. Code §§810–996.6 (Government Claims Act: §§811.2, 815.2, 818, 835, 835.2, 910, 911.2, 911.4, 911.6, 912.4, 945.6) · Civ. Code §§2100, 2101, 2168 · Lopez v. Southern Cal. Rapid Transit Dist. (1985) 40 Cal.3d 780 · 49 U.S.C. §24301 · Code Civ. Proc. §335.1
Wilshire Law Firm is an award-winning, nationally recognized team that has recovered more than $3 billion for clients. TopVerdict ranked one of our results the number one bus v. passenger accident settlement in California for 2024, and in 2025 we secured a $2.3 million settlement for a bus passenger who suffered spinal and neurological injuries in an on-board fall, which TopVerdict placed on its list of the top 100 personal injury settlements in California. Past results do not guarantee a similar outcome. Transit cases are won or lost in the first weeks. We identify the right agency and any private operator, present the government claim well inside the six-month window, and send preservation requests for onboard and platform video, vehicle location data, operator records and maintenance logs before they are overwritten. We handle every conversation with the agency's claims office and insurers so you can focus on recovering. There are no fees unless you get paid.
Yes, but not the way you would sue a private company. A public agency is liable for injuries caused by its employees acting within the scope of their jobs, such as a bus operator who pulls away before a passenger is seated (Gov. Code §815.2). It can also be liable for a dangerous condition of its property, such as a broken platform edge or a poorly lit station stair, when its employees created the hazard, or it knew or should have known about the hazard in time to fix it (Gov. Code §§835, 835.2). Before any lawsuit, you must present a written claim to the agency within six months of the injury (Gov. Code §911.2). Public agencies cannot be ordered to pay punitive damages (Gov. Code §818), so the case is built on your full compensatory losses. A legal professional can confirm which agency is responsible during a free case review.
The Government Claims Act sets the steps, and each one has a deadline.
We prepare and present these claims for our clients as part of the case, at no cost unless you get paid.
These are many of California's largest transit systems. Every agency below is a public entity, so the six-month claim rule applies to it. Amtrak is the exception.
| Agency | Where | What it runs | Claim rule |
|---|---|---|---|
| LA Metro (Los Angeles County Metropolitan Transportation Authority) | Los Angeles County | Metro buses, Metro Rail light rail and subway | Written claim within 6 months |
| LADOT DASH (City of Los Angeles) | City of Los Angeles, with Commuter Express routes to nearby cities | DASH and Commuter Express buses | Claim to the City within 6 months |
| Big Blue Bus (City of Santa Monica) | Santa Monica and nearby Westside communities | Buses | Claim to the City within 6 months |
| OCTA (Orange County Transportation Authority) | Orange County | OC Bus | Written claim within 6 months |
| San Diego MTS (Metropolitan Transit System) | San Diego, the South Bay and East County | Buses and the San Diego Trolley | Written claim within 6 months |
| NCTD (North County Transit District) | North San Diego County, with COASTER trains to downtown San Diego | BREEZE buses, COASTER and SPRINTER trains | Written claim within 6 months |
| Metrolink (Southern California Regional Rail Authority) | Los Angeles, Orange, Riverside, San Bernardino, Ventura and North San Diego counties | Commuter trains | Written claim within 6 months |
| RTA (Riverside Transit Agency) | Western Riverside County | Buses | Written claim within 6 months |
| Omnitrans | San Bernardino Valley | Buses | Written claim within 6 months |
| SacRT (Sacramento Regional Transit District) | Sacramento area | Buses and light rail | Written claim within 6 months |
| BART (San Francisco Bay Area Rapid Transit District) | San Francisco Bay Area | BART trains | Written claim within 6 months |
| SF Muni (San Francisco Municipal Transportation Agency) | San Francisco | Buses, Muni Metro light rail, streetcars, cable cars | Claim to the City and County within 6 months |
| AC Transit (Alameda-Contra Costa Transit District) | East Bay | Buses | Written claim within 6 months |
| VTA (Santa Clara Valley Transportation Authority) | Santa Clara County | Buses and light rail | Written claim within 6 months |
| FAX (Fresno Area Express, City of Fresno) | Fresno | Buses | Claim to the City within 6 months |
| Amtrak (National Railroad Passenger Corporation) | Statewide intercity routes, including the Pacific Surfliner, Gold Runner (formerly the San Joaquins) and Capitol Corridor | Intercity trains | Not a California public entity, so the 6-month rule does not apply to Amtrak itself. It can apply to the California agencies that manage these routes. Amtrak's ticket terms include an arbitration agreement |
Most agencies publish their own claim form, and a claim filed with the wrong entity generally does not protect your rights against the right one. That is why we confirm the operator, the property owner and any contractor before filing. We represent injured riders throughout California, with offices including Los Angeles, Irvine, Riverside, San Diego, Sacramento and Oakland.
The highest duty California law recognizes. Anyone who offers to carry the public is a common carrier (Civ. Code §2168), and a carrier of persons for reward "must use the utmost care and diligence for their safe carriage" (Civ. Code §2100). The carrier must also provide vehicles that are safe and fit for their purpose (Civ. Code §2101). The California Supreme Court has held that this duty applies to public transit agencies and includes protecting passengers from assaults by other passengers that the agency could reasonably foresee (Lopez v. Southern Cal. Rapid Transit Dist. (1985) 40 Cal.3d 780). Carriers are not insurers of every outcome, but the standard is far stricter than the ordinary care owed by other drivers, and it often decides passenger cases.
Many of the cases we see involve no collision at all. Common examples include:
Each of these can support a claim when the operator or agency failed to use the care the law requires. Because the injured person is often the only witness, onboard video and the operator's incident report matter, and both should be requested immediately.
You do not need to have been a passenger. Pedestrians, cyclists and drivers struck by a transit vehicle can bring claims based on the operator's negligence, and the same six-month government claim rule applies when a public agency runs the bus or train. Drivers and pedestrians must also stop at least 15 feet from the nearest rail when a signal or flagger warns of a train, or a train is close enough to be an immediate hazard, and must never go through, around or under a closed gate (Veh. Code §22451), so crossing cases often turn on signal records and video. Under California's comparative fault rule, a person who was partly at fault can still recover a reduced amount (Li v. Yellow Cab Co. (1975) 13 Cal.3d 804). See our bus accident and train accident pages for collision cases.
More than the agency, in many cases. Many agencies contract daily bus operations to private companies, and a private operator is not protected by the six-month claim rule, though it must still be identified and sued on time. A manufacturer can be responsible for defective brakes, doors or lifts. Another driver may have caused the collision, and a private property owner may be responsible for a stop or station area it controls. Federal law says Amtrak is run as a for-profit corporation and is not a federal agency (49 U.S.C. §24301), so claims against Amtrak itself follow ordinary rules, although its ticket terms include an arbitration agreement. The agencies that manage its California routes are public entities, so the six-month claim rule can apply to them. Identifying every responsible party matters because each defendant pays only its own share of non-economic damages (Civ. Code §1431.2).
Injured passengers and others can generally recover economic damages, including past and future medical care, rehabilitation, lost wages and lost earning capacity, and non-economic damages for pain, suffering and loss of enjoyment of life. Transit injuries frequently involve traumatic brain injuries, spinal cord injuries, fractures and serious falls among older riders. Punitive damages are not available against a public agency (Gov. Code §818), but they may be available against a private party whose conduct meets the legal standard (Civ. Code §3294). When a transit accident is fatal, the family may bring a wrongful death claim.
Three clocks can apply at once. A written claim against a public transit agency is due within six months of the injury (Gov. Code §911.2). A lawsuit against the agency generally must follow within six months of a written rejection, or within two years if no proper rejection notice is sent (Gov. Code §945.6). Claims against private bus operators, other private parties and Amtrak are generally subject to the two-year personal injury deadline (Code Civ. Proc. §335.1). Video evidence often disappears in days or weeks, long before any of these deadlines. A free case review with a legal professional, available 24/7, can start the process the same day.
$36.0M
Recovery for a pedestrian who suffered a traumatic brain injury after being struck by a vehicle.
$28.5M
Recovery for victims of a rear-end collision involving a commercial truck.
$14.5M
Recovery for a victim who suffered a traumatic brain injury due to unsafe property conditions.
$14.0M
Recovery for a victim injured in a motorcycle accident.
$13.5M
Recovery for victims injured in a collision involving a commercial truck.
$12.8M
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Past results do not guarantee similar outcomes. Each case is unique and evaluated on its own facts.
How Do I Know If I Have a Claim After Getting Hurt on a Bus or Train?
You likely have a claim if you were injured while riding, boarding or leaving a bus or train, or were struck by one, and the operator, the agency or another party failed to use the care the law requires. Passengers are owed the utmost care, so falls from sudden stops and assaults the agency should have prevented can qualify even without a crash. The deadline to present a claim against a public agency is six months, so the time to act is now. Wilshire Law Firm offers free case reviews 24/7, and there are no fees unless you get paid.
Record breaking results
Our attorneys have recovered billions of dollars, including some of the biggest settlements in California.
17#1 Settlements in California, 2022–2024*
TopVerdict #1TopVerdict.com #1 settlements
1–1 of 17

#1 Truck v. Pedestrian Accident Settlement
2024

#1 Multi-Vehicle Accident Settlement
2024

#1 Equipment Malfunction Settlement
2024

#1 Car v. Stationary Object Collision Settlement
2024

#1 Bus v. Passenger Accident Settlement
2024

#1 Whistleblower Retaliation Settlement
2023

#1 Underinsured Motorist Settlement
2023

#1 Slip & Fall Accident Settlement
2023

#1 Negligent Security Settlement
2023

#1 Ladder Accident Settlement
2023

#1 Hotel Premises Liability Settlement
2023

#1 Car v. Car Collision Settlement
2023

#1 Bicycle Accident Settlement
2023

#1 Pregnancy Discrimination Settlement
2022

#1 Age/Disability Discrimination Settlement
2022

#1 Wrongful Termination Settlement
2022

#1 Meal & Rest Breaks Settlement
2022
*#1 settlements in California have been awarded by TopVerdict.com. Past results do not guarantee similar outcomes.
Our Most Frequently Asked Questions
We've answered the most common ones below. If yours isn't here, call us — we're available 24/7.
Yes. LA Metro is a public agency, so you must first present a written claim within six months of the injury (Gov. Code §911.2). If the claim is rejected, a lawsuit generally must be filed within six months of the rejection notice (Gov. Code §945.6).
Six months from the injury to present a written claim (Gov. Code §911.2). A late-claim application is possible within a reasonable time, and no later than one year after the injury, but it is granted only in limited circumstances (Gov. Code §§911.4, 911.6).
You may have a claim. Buses must use the utmost care for passenger safety (Civ. Code §2100), and starting or stopping abruptly before passengers are seated or secure can breach that duty. Onboard video often shows exactly what happened, so request it quickly.
The agency may be responsible if it could reasonably have foreseen and prevented the assault. The California Supreme Court held that public transit agencies owe passengers a duty to protect them from assaults by fellow passengers (Lopez v. Southern Cal. Rapid Transit Dist. (1985) 40 Cal.3d 780).
Not to Amtrak itself. Amtrak is a federally chartered corporation, not a California public entity (49 U.S.C. §24301), so claims against it generally follow the two-year personal injury deadline (Code Civ. Proc. §335.1). A California agency involved in the route or station may still require a six-month claim, and Amtrak's ticket terms include an arbitration agreement, so speak with a legal professional early.
A rejection opens the door to a lawsuit. If the agency sends written notice, you generally have six months from that notice to file suit; if it never acts, the claim is treated as rejected after 45 days (Gov. Code §§912.4, 945.6).
No. California law bars punitive damages against public entities (Gov. Code §818). They may still be available against a private party, such as a private bus company, whose conduct meets the legal standard (Civ. Code §3294).
Nothing up front. Wilshire Law Firm works on contingency, so there are no fees unless you get paid. Case reviews are free and available 24/7.
Locations
Find your nearest office — serving all of California and employment clients in Oregon and Washington.
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